Common queries answered
Frequently asked Questions
Your order will be shipped within one business day, ensuring that you receive it as quickly as possible.
You can expect to receive your order within 1-5 business days after it has been shipped. Our efficient shipping process ensures that your order will be delivered to you promptly and in excellent condition.
Due to the nature of our food products and perishable goods, we are unable to accept returns on these items.
Additionally, the applicable laws in the United States also do not allow for the return of these types of items for safety and health reasons.
If you have already placed an order and need to change the shipping address, please contact us through the chat feature on this page. We are very responsive and will be happy to assist you. If you have not yet placed your order, you can easily update your shipping address by going to the My Account page on our website. Thank you for choosing us for your shopping needs!
To track the status of your order, simply go to the Orders page in your account and select the order that you would like to track. Then, go to the “Notes” section of the order to find the tracking number. Simply click on the tracking number to view the current status of your order. If you have any difficulties or need assistance, please don’t hesitate to contact us for help. Thank you for choosing us for your shopping needs!
You can chat with us anytime between 9am and 8pm to get help with any questions or concerns you may have. Our team is available to assist you and provide the support you need. Simply click on the chat feature on our website to start a conversation with us. We look forward to helping you and making your shopping experience with us as enjoyable as possible. Thank you for choosing us!
If you have already placed an order and need to change the shipping address, please contact us through the chat feature on this page. We are very responsive and will be happy to assist you. If you have not yet placed your order, you can easily update your shipping address by going to the My Account page on our website. Thank you for choosing us for your shopping needs!
At this time, we only ship to addresses within the United States, excluding Hawaii and Alaska. However, if your order is over $100, we may be able to make an exception for shipping to Hawaii and Alaska. Please contact us to discuss your specific situation and we will do our best to accommodate your needs. Thank you for choosing us for your shopping needs!
The number of packages that your order is delivered in may vary depending on the size and quantity of items in your order. In some cases, orders may be delivered in multiple packages. We do our best to ensure that your items are packaged securely and delivered to you in a timely manner. If you have any questions about your order, please don’t hesitate to contact us for assistance. Thank you for choosing us for your shopping needs!